Our delivery area encompasses most of the greater Bay Area, the Sacramento to Auburn region, and the North Lake Tahoe area, serving both residential and business addresses.

Ordering deadlines are determined by your delivery zip code. Refer to your Account Details for your specific delivery day and deadline. For missed deadlines, please email the office team at info@jessieandlaurent.com with a detailed description of your order. Please include items, sizes, and quantities. We'll do our best to work some magic, though we can't guarantee it.

No delivery fees, taxes, or charges apply. The minimum order is $60 per delivery.

Visit our homepage, enter your zip code, and choose your delivery day. Create an account, noting any dietary needs. Select your meals, enter your delivery address and payment or gift card details at checkout, and click "Pay Now."

Please contact us at least 48 hours prior to your scheduled delivery day to make any changes.

No, our meals are prepared fresh for each order and delivered chilled.

Yes, the food is fully cooked. Warming instructions are included on your personalized menu.

No artificial preservatives are used in our meals.

Some ingredients are organic. We receive fresh, top-notch ingredients daily from trusted local vendors and farmers who employ sustainable farming methods. Our suppliers are committed to providing hormone- and antibiotic-free goodness. For example, our farmed salmon comes from the Deep Trekker in the Antarctic, which is known for its pristine and sustainable practices.

Yes, we offer vegetarian, vegan, dairy-free, and wheat-free options, which can be filtered on our website. Many dishes can also be modified upon request.

Please let us know immediately if you have any allergies. While we take precautions to minimize cross-contamination, our kitchen isn't a certified nut- or gluten-free zone, so there is always a slight risk of airborne particles.

We can get very close to being gluten-free, but due to the potential for airborne gluten in our facility, we cannot 100% guarantee it. We do utilize certified gluten-free products in our kitchen.

Your personalized menu will have all the details! Each dish is a little different, but we recommend using your oven for the best results. Meals can be microwaved in the black containers. Be sure to puncture the plastic film. Microwave reheating instructions are not provided due to varying microwave settings.

Sometimes. If our chefs think a meal will freeze well and still taste fantastic, it'll be noted on your menu. If freezing, thaw in the refrigerator for 24 hours before reheating according to instructions. Do not reheat from frozen.

We are transitioning to more environmentally friendly packaging, with a goal of 75% compostable containers by 2026.

Our black containers are oven-safe up to 350˚F on a baking sheet. They are BPA-free and exceed USDA food serving guidelines. Unfortunately, we do not accept returns of plastic containers due to Health Codes. Recycling is encouraged. Do not place the containers directly on the oven rack.

Deliveries typically occur between 8:00 am and 4:00 pm. You will receive a text message about 10 minutes before your delivery arrives and another one once the food has arrived at your doorstep.  For a more precise window, please call the office one day prior to your delivery.

If there is no concierge or doorman, someone must be home to receive the delivery. Regular clients can arrange direct refrigerator stocking with our office. For one-time recipients, it is best if someone is home.

Food will be left at your front door, accompanied by ice packs and an insulated cooler bag. Alternative arrangements, such as direct refrigerator stocking or leaving the delivery at a specific location (back door, side gate, garage, etc.), can be made with prior notification to the office. For subsequent deliveries, please leave the cooler bag and ice packs outside, and we will replace the ice packs with new frozen ones. We are happy to pick up coolers or ice packs that are no longer needed.  Contact the office to arrange a pickup. 

Tipping is totally up to you. Many of our regular customers prefer to tip around the holidays, while others do so weekly or whenever they feel inclined. There's absolutely no obligation.

We accept Mastercard, Visa, American Express, and Discover credit and debit cards.

If you need to cancel, please let us know at least 48 hours before your delivery date.

Yes, you can update your delivery day in your Account Details.

Log in if you're a current customer. Otherwise, select "Give a Gift" in the top left dropdown to send a gift card or meals directly. Follow the simple steps!

Log in or create an account and add your desired meals. At checkout, you'll find a spot on the right to enter your gift code.

The minimum gift order is $60.

No, gift cards and direct meal deliveries have no extra fees or taxes.

Yes! During the gift process, you can choose meals and your preferred delivery date for the recipient.

Coming soon! Our Community Gift option will be back.

You have an account with Jessie & Laurent so now you need to activate your account on our new website.  Your account information is registered on the new site, but you will need complete the Customer Account Activation.  To do this, please follow the 2-steps below.

Check your e-mail inbox for an invitation to activate your account.

1.  Contact our office team at 415.485.1122 if you have not
received the e-mail.

2.   The e-mail message will provide you a link to activate your account. Follow the prompts to create your new password. This password can be the same one you have used prior to today or, you can assign a new one.

Congratulations! Your account is activated, and you are logged in. 

Take a few minutes to look around the new site. Get familiar with it.  

View the Upcoming Menu, Choose your items, Add them to the shopping bag, Review your order and request Modifications, add payment information and then Proceed to Check Out. 

Click on LOGIN on the top right hand corner of this screen. click on "Forgot Password" and follow the instructions. Be sure to use your existing email address to sync to your account data. You have the option of using your old password or creating a new one.